Mia Casa Strategy
Last updated: 05/02/2026
Mia Casa Strategy (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in a transparent and secure way.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website or engaging our services, you consent to the practices described in this policy.
1. What Information We Collect
We may collect personal information that is reasonably necessary to provide our services, including but not limited to:
Full name
Email address
Phone number
Postal address
Financial or property-related information (where voluntarily provided)
Information provided during strategy sessions, discovery calls, or consultations
Website usage data (IP address, browser type, pages visited)
We only collect information that is relevant to delivering property investment strategy, education, and concierge-style services.
2. How We Collect Your Information
We collect personal information in the following ways:
When you complete forms on our website
When you book a call, strategy session, or consultation
When you communicate with us via email, phone, or social media
When third-party referral partners introduce you (with your consent)
Through cookies and analytics tools on our website
3. Why We Collect Your Information
We collect and use your personal information to:
Provide property investment strategy and concierge services
Communicate with you about our services, updates, or educational content
Assess suitability for property strategies and referrals
Connect you with trusted third-party professionals (e.g. brokers, accountants, solicitors) where relevantImprove our website, services, and client experience
Meet legal, regulatory, and compliance obligations
We do not sell or trade personal information.
4. Disclosure of Personal Information
We may disclose your personal information to:
Trusted third-party professionals (e.g. mortgage brokers, accountants, solicitors, property managers) only where relevant and with your knowledge
Service providers who assist us with website hosting, CRM systems, booking platforms, or communications
Regulatory or legal authorities if required by law
All third parties we work with are expected to comply with privacy and confidentiality obligations.
5. Storage and Security of Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.Information may be stored electronically using secure systems or in limited physical records.
Access is restricted to authorised personnel only.
6. Cookies and Analytics
Our website may use cookies and third-party analytics tools (such as Google Analytics) to:
Understand how visitors use our websiteImprove website functionality and content
Monitor performance and traffic patterns
You can disable cookies through your browser settings if you prefer.
7. Accessing or Correcting Your Information
You may request access to the personal information we hold about you or ask for corrections if you believe it is inaccurate, outdated, or incomplete. Requests can be made by contacting us using the details below.
We will respond within a reasonable timeframe.
8. Marketing Communications
We may send you information about our services, events, or educational content.
You can opt out at any time by using the unsubscribe link or contacting us directly.
9. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements.
The latest version will always be available on our website.
11. Contact Us
If you have any questions, concerns, or requests regarding your privacy or this policy, please contact:Mia Casa Strategy
Email: info@miacasastrategy.com.au
Website: www.miacasastrategy.com.au